Our shipping policy enables Fashion Formula to provide a fast and cost effective shipping service to our customers. We use Australia Post (Regular post, Parcel post and Express post) and Sendle (Parcel post) for the delivery, occasionally use other carriers at our discretion as well.
All orders are dispatched from our Sydney warehouses on the same day or next business day after the payment is received. We DON'T do drop shipping. We send out notifications once the order is shipped with the tracking reference number.
Delivery Time (Australia Post):
Regular Post (Untracked) - Australia Post usually take 3 to 15 business days to deliver the untracked flat posts.
Regular Post (Tracked) - Australia Post usually take 3 to 10 business days to deliver the flat post with tracking.
Parcel Post (Tracked) - Australia Post usually take 2 to 8 business days to deliver the parcel posts.
Express Post (Tracked) - Express post is given high priority than other postage types by Australia Post. Usually be delivered in 1 to 4 business days.
Please refer the Australia Post service timelines for the up-to-date delivery time https://auspost.com.au/business/shipping/domestic-shipping/delivery-speeds-and-coverage
Delivery Time (Sendle):
Parcel Post (Tracked) - Sendle usually deliver the parcel post in 2 to 12 business days. Sendle partnered with Fastway and CouriersPlease for the delivery.
Read our shipping policy for the terms and conditions
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
Read our refund policy for the terms and conditions
Give us a shout if you have any other questions and/or concerns.
Phone: (02) 7226 5278